You can specify the amount of the refund and other details when opening the dispute. Go to the “My Orders” section. Select the necessary order. Click “Details”. Click “Open dispute”. Make sure to specify the reason why you’d like to get a refund. Ideally, attach a screenshot of the faulty product. To open a dispute follow these steps: Click here to access your orders. Search for the order in question and click on “Open dispute”: Decide if you want to ask for a refund or return only. Remember that if the product is not marked with “free return” the shipping is paid by you. Pick the reason for the dispute. Seller rejects refund. Ignore the seller. You accepted the AliExpress solution of $35.06 refund and that is what you will get. Let the dispute run its course. That Awaiting Input is a misnomer since they are not waiting for your input. Click on this button. Specify a reason and explain why you want to cancel your AliExpress order. The buyer will now review the cancellation. If the seller approves your request, you will get your money refund. If this is not the case, the ordered products will be delivered as usual. These are the steps. Help Center Q How to use Free Return for buyers from US/CA/AU/GB/DE/NL/IT/IL? With AliExpress 'Free Return' service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free. Below are detailed process for Free Return: Step 1. In some cases, if you're buying lots of cheap items, it would cost them more to accept a return and restock things, so they just refund. But after doing it repeatedly, they can revoke your return privileges for abusing the system. It's fraud and you shouldn't do it, but it's unlikely any legal action will occur if you stop now. You can delete your AliExpress account by following the below steps: Sign in to AliExpress. Hover over where it says “Hi, NAME” and click “My AliExpress”. Click “Account settings” in the navigation bar. Under the “Account Settings” heading click “Edit settings”. Under “My Personal Information” click “Edit Member AliExpress is totally legit. The site does exist, its escrow system does work, and buyers do get their products. In case your package gets damaged or lost, you can get a refund as AliExpress has a strong buyer protection system. As for the prices, they’re lower than in most other countries due to cheaper labor costs in China. Choose ONE of the items in the order to generate the return label. Wait 2 minutes. (It says 1, but I get better results with 2 minutes). When the return label is generated, you'll see a bright orange button for it. The return label is generated as a PDF, but as a PDF of an image, so you can't select any of the text in the PDF. ) If you do, and then something goes wrong, there is no way you can get a refund. The product may be lost during shipment, and your customer will report that he did not receive it. If this happens, you cannot file a complaint in AliExpress and demand a refund because you said you already received it. kCXYav.